7Th, Nov, 2013 . We got the following from eNom, Please share it with your clients.
We are notifying you
today regarding an important update to the eNom Terms and Conditions. Earlier
this summer, the Internet Corporation of Assigned Names & Numbers (ICANN)
published an updated Registrar Accreditation Agreement (RAA). The updated RAA
contains several changes that eNom and our direct resellers are obligated to
comply with and pass down to our respective customers.
The key changes are as
January 1st, eNom will begin requiring complete WHOIS data for all gTLD
domain name registrations. There are two methods Resellers use to send us
this data – explicit information or default Billing Contact data. If you
are sending us explicit contact information, you need to ensure the
Registrant, Admin, and Tech fields are complete. If you rely on your
default Billing data for new registrations, please ensure this data is
addition to requiring “complete” WHOIS data, ICANN has mandated that the
address, telephone, and email address be properly formatted. Therefore,
beginning January 1st, all Resellers must ensure they are sending this
data in the proper format. RFCs defining the formatting options are here:
that all email addresses are in the proper format according to RFC 5322
(or its successors).
that telephone numbers are in the proper format according to the ITU-T
E.164 notation for international telephone numbers (or its equivalents or
that postal addresses are in a proper format for the applicable country
or territory as defined in Universal Postal Union (UPU) addressing format
templates, the S42 address templates (as they may be updated) or other
- ICANN has
requested that Registrars verify the Registrant email address associated
with gTLD new domain name registrations. eNom recognizes that this is a
change from how our Resellers manage their new registrations today. Thus,
we have outlined our process below for addressing this verification
January 1st, all gTLD new registrations processed through eNom will be
subject to email verification. Specifically, we will be focused on
verifying the Registrant email address.
- When a
new domain registration is received, eNom will send an email on the
Reseller’s behalf to the Registrant email address.
white-labeled email will inform the Registrant that they must verify
their email address within 15 calendar days of the domain name
- If they
click the link within this email, eNom will consider the Registrant as
verified (future registrations from this Registrant will not require
- If the
Registrant does not verify themselves within the 15 calendar day window,
eNom will overtake the DNS of the domain name and post a page on this
site listing instructions on how the name can be verified and, as a
result, the DNS returned to the previous settings (i.e. their site goes
- Once a
Registrant contact has completed the verification process, all future new
registrations using that same Registrant contact information will be
considered verified and will not be subject to the verification process.
- ICANN has
mandated that Registrars also utilize the above verification process when
a domain name Registrant edits their First Name, Last Name, or email
address information. As a result, eNom will manage this modification
process on behalf of Resellers as follows:
January 1st, eNom will utilize the verification procedure if an edit is
made to the following Registrant fields:
will send a white labeled email to the Registrant new email address
stating that we recognize they have modified their Registrant First Name,
Last Name, or email address information and we are requesting they verify
themselves by clicking on the link in the email.
- If they
click on the link in the email within 15 calendar days, we will accept
the Contact as verified. The Registrant is then considered “verified” and
will require no further verification.
- If they
do not click on the link within 15 calendar days, then eNom will overtake
the DNS of the domain name associated with that specific Registrant contact.
In some cases, Resellers utilize the Account Information on file to
populate the Registrant field. If the Account Information is modified and
not verified within the 15 day verification window, then all domain names
associated with this Contact will be be suspended.
- We will
post a page on the domain listing instructions on how the domain(s) can
be verified and, as a result, the DNS returned to the previous settings
(i.e. their site(s) goes back online).
- Once a
Registrant contact has completed the verification process, all future
domain names that are updated to this same contact information will not
be subject to the verification process.
must provide a link to the ICANN webpage for registrant education, this
link can be found here: http://www.icann.org/en/resources/registrars/registrant-rights/educational.
must post a copy of the Registrant Benefits and Responsibilities to their
site, you can find those details on ICANN’s website here: http://www.icann.org/en/resources/registrars/registrant-rights/benefits.
We have also published a
Webex presentation outlining the changes in greater detail. View the WebEx. Please note that it may
take a few seconds to load the presentation.